Follow these steps for a trouble-free enrolment process.
Enrolment Guide
On Synergy 10’ device go to the settings icon available at the top left corner of the screen.

This will prompt a dialog box to put in the
Admin code. Either Key in the available Admin code, or tap
the Admin card provided.
Once this has been entered the device will display a dialog box with options to:
- Manage templates
- Email logs
- Close the App
Choose 'Manage templates'. This will bring up the list of employees available on the
system. Next to each employee name there are the options to capture their card, pin and face on the Device.
To set up card for the employee:
- Select 'Card No' next to the name of the employee you want to enrol.
- Tap the card on the reader to capture the card number.
To set up Pin for the employee:
- Select 'Pin' next to the name of the employee you want to enrol.
- Enter a pin number in and make sure it is unique.
You also have the option to set an employee as Admin by selecting 'Admin' option next to the employees name.
Once
the method of registration is updated, come back to the home screen. Employee
can now register the scans using the card/fob or number.