Synergy Face
SY910 Facial Recognition Device - Error Messages Solutions
If you are using the SY910 device and you come across an error message, there may be solutions to it that you can apply before contacting support. Please look at the guide below. 'TLW' stands for TimeLogWeb, which is the middleware software that ...
SY910- Network Settings
Here is the guide for standard configuration of SY910 devices is DHCP, which removes the need for a static IP address. This section explains how to configure the device on DHCP and Static IP. Follow the instructions below. Enabling DHCP on SY910 ...
SY910 - Troubleshooting Checklist
There are many ways to ensure that your machine is up and running and doesn't need further assistance to fix it. Here are common issues that can be fixed with a few simple steps. The checklist: Check that the cable is plugged into the socket ...
How to Delete an Employee's Face Template for SY910
If you want to delete an employees template on the Synel platform then follow these steps to do so successfully. 1. Navigate to 'Synergy Face Templates' and click on the button to search for the employee. Click on the search button after entering the ...
How to sync an employee to SY910
If you have made any changes to an employees templates on the Synel platform (such as adding pin so they use that instead of face recognition) then the following must be done to sync the employee to the device and the Synel platform. 1. Log into the ...
Using PIN for SY910
If for whatever reason an employee is unable to register for Face and the customer wishes to use PIN instead of cards then the following must be done. 1. Set the verification method to Badge & Pin in personnel. 2. Set a pin in the Pin Code field then ...
Synergy Face 910 - Admin Management Guide
You can setup admin of the device in 2 ways: 1. Synergy Workforce GUI 2. On Device 1. Synergy Workforce GUI Setup employee as an admin Go to Personnel screen and edit respective employee Go to Additional Settings Tab ...
Synergy Workforce - Employee Face Template Management Guide
Menu - Maintenance - Synergy Face Templates screen allows: Displays who are enrolled and who are not enrolled Enrolled Date Allows deleting the template from Database Allows changing the Face Employee authorisation mode Allows allocating Face device ...
Synergy Workforce - Maintenance Screen - Sync Guide
Menu - Maintenance - Synergy Face Devices screen allows: By Devices: Sync Work Codes Sync OFFLINE data Sync New Templates Sync All Templates Sync Firmware By Employees: Sync Templates and OFFLINE data of selected employees to all Synergy A Devices
Synergy Face 910 - Employee Face Enrolment Guide
Follow these guidelines for trouble-free enrolments. During the enrolment process the employee should keep their eyes centred on the screen always. Try to keep a solid box around your face by following the steps below: 2. Guidelines: SY Face 910 ...