VM Kiosk Setup - Samsung Tablet
1. Select default language – English (United Kingdom)
2. Agree to just End User License Agreement and click Next
3. Skip the step to bring old data
4. Select Wi-Fi network for the device and enter password, make sure auto connect is on and the click on connect
Once connected, click on Next to proceed further.
5. You will need Google account to Sign IN and agree their terms.
6. Adjust date and time and click Next
7. Do not protect the tablet. Let customer decide
8. Do not Turn on these settings on Next screen
9. Do not enable backups on Google drive and switch off Allows scanning and Send usage data and diagnostic data on next screens
10. Do not create Samsung account or sign in. Skip the step
11. Click on Finish when you see All done
12. Update the Android to latest version and wait for the operation to finish
13. Delete additional Home screens and widget so that Tablet is remained with just 1 home screen and only relevant application shortcuts on it.
14. Adjust brightness, mute the speaker, disable auto rotate so it always stays Landscape mode, disable Navigation bar and Daily board
15. Check and make sure everything below options are turned off
16. Keyboard settings – Enable Alternative characters
17. Uninstall Apps
Samsung Apps - Smart Things, Email, Internet, Samsung Flow, Samsung Members, Google Folder, Drive, Play Movies & TV, Photos. Hangouts, Calculator, Music.
18. Disable Apps
Disable following application - YouTube, Maps, Gmail, Google, Microsoft Folder, Word, Excel, PowerPoint, OneDrive, Skype, Bixby
19. Hide Apps
Hide Apps – select all the apps except My Files, Play Store, and settings
20. Screen Timeout
By default, device has max setting of 30 min.
However, we need to keep our app running always.
Therefore, open Play store and download the app “Keep Screen On” or similar.
Open the app once downloaded and turn on the feature.
The app will avoid device from going into sleep mode
21. Search and install Synergy App (SYQR) from Play store
At this stage, you must have all the Visitor settings created in Synergy Workforce GUI.
You must have device defined as well
VM admin user must be created as well with pin code
Launch application and insert the company code or URL
If connection is successful, it will prompt user to insert username and password
If username/password matches, it will prompt user to select device link and default language for the application
Let device sync
Next click on settings icon to close the application
User will be prompted to insert pin code and press OK
If it matches, it will exit the application
Next tidy up the home screen so that you only see following applications only on tablet
Finally execute the Synergy App again and leave it running
Related Articles
Setup VM Kiosk Device
Go to menu – System Setup - Devices Click on icon to Add VM device and add necessary parameters and save Additionally, go to Visitor Printer settings Tab and setup following items and click save Printer IP - Must match the Static IP address ...Temperature Kiosk Setup
Introduction This document briefs detailed information on Temperature Kiosk setup on both Synergy Workforce GUI and Temperature Kiosk Device Device Homepage Top Information Bar: The time information bar will ...Visitor Management Setup
Go to Menu, Visitor Management and click on Visitor settings General Tab Allows defining general information that will be visible on VM Kiosk 1. Company Logo - Upload your company logo that will be visible on the VM Kiosk 2. Keep ...Label Printer Setup and Troubleshooting
Compatible Label Printer - Brother QL-820NWB Go to System setup - Devices Edit the existing Visitor Kiosk device that you would like to attach the Printer Go to Visitor Printer Settings Tab Administrator Pin Code - applicable to Visitor Kiosk ...Temperature Kiosk Templates Management
Menu - Maintenance - Temperature Kiosk Templates screen allows: Displays who are enrolled and who are not enrolled Enrolled Date Allows deleting the template from Database