Threshold settings for Synergy 10 facial recognition

Threshold settings for Synergy 10 facial recognition

If you are having issues with face recognition on your device or you are finding the facial recognition too constricting, these are the steps to successfully navigate to the threshold settings on your Synergy 10 device. 


1. On the device select the Admin icon in the top left of the screen.

2. Then identify yourself as Admin (face, card or pin).


3. Press the third icon "Config Screen".


4. Swipe Left ONCE to 'Face config info'.


5. Press Reset at the bottom of the screen.


6. Confirm Threshold number. 


7. Apply changes (if change made).


    • Related Articles

    • Synergy Face 910 - Admin Management Guide

      You can setup admin of the device in 2 ways:       1. Synergy Workforce GUI       2. On Device 1. Synergy Workforce GUI       Setup employee as an admin       Go to Personnel screen and edit respective employee       Go to Additional Settings Tab     ...
    • Synergy Face 910 - Employee Face Enrolment Guide

      Follow these guidelines for trouble-free enrolments. During the enrolment process the employee should keep their eyes centred on the screen always. Try to keep a solid box around your face by following the steps below:   2. Guidelines: SY Face 910 ...
    • Synergy 10 Data Capture Terminal - Error Messages Solutions

      If you are using the Synergy 10 device and you come across an error message, there may be solutions to it that you can apply before contacting support. Please look at the guide below. Problem Caused by Solution The terminal reboots itself without any ...
    • Synergy 5 Data Capture Terminal - Error Messages Solutions

      If you are using the Synergy 5 device and you come across an error message, there may be solutions to it that you can apply before contacting support. Please look at the guide below. Problem Caused by Solution The terminal reboots itself without any ...
    • SY910 Facial Recognition Device - Error Messages Solutions

      If you are using the SY910 device and you come across an error message, there may be solutions to it that you can apply before contacting support. Please look at the guide below. 'TLW' stands for TimeLogWeb, which is the middleware software that ...