Synergy Workforce Prerequisites document - Local Installation
1. Recommended Specification
- Windows Server 2016 or Higher
- Virtual Servers Supported
- MS SQL Server 2016 or Higher with Management Studio installed. Customer must provide the following setup
- Mix Mode Authentication Mode
- SA or equivalent username/password
- IIS 10 or Higher installed
- .NET Framework 4.8 or higher
- Intel Xeon Quad Core processor or Higher
- 8 GB RAM or more
- Recommended HDD Topology on same machine system efficiency
- C:\ = 100 GB - Windows Operating System + SQL Server Installation Files + Synergy Workforce Files
- S:\ = 100 GB – This drive will be reserved for SQL Database only.
- L:\ = 50 GB – SQL Logs only.
Please make sure that the requirements for hosting the website outside your network domain are enough!!
2. Clocking Devices/Hardware setup requirements
Depending on the hardware purchased, customer will need to allow traffic both inbound/outbound
Below diagram gives general idea what needs to be allowed on customer Fire wall
Device
Name
|
IP Address
|
Gateway Address
|
Subnet Mask
|
Unique Device
Port no
|
Port Forwarding Required?
|
Remote Server
Address
|
Server Port No
|
Client Firewall
Traffic Inbound Port
|
Client Firewall
Traffic Outbound Port
|
Adam Fire Link
|
Static
|
Y
|
Y
|
1025
|
-
|
Y
|
5168
|
1025
|
5168
|
IR (Hand Punch)
|
Static
|
Y
|
Y
|
3001
(Its fixed)
|
Y (If Hosted)
|
-
|
-
|
3001
(* Router with NAT/PAT is required for multiple devices)
|
3001
|
Suprema BioStar 2
|
Static/DHCP
|
Y
|
Y
|
51211
|
-
|
Y
|
51212
|
51211
|
51212
|
SY400 OFFLINE Mode
|
Static
|
Y
|
Y
|
Port
no depends on no of devices
|
Y (If Hosted)
|
|
|
All
individual ports depending on no of devices
|
|
SY400 ONLINE Mode
|
Static
|
Y
|
Y
|
Port
no depends on no of devices
|
Y (If Hosted)
|
Y
|
3736
|
All
individual ports depending on no of devices
|
3736
|
Synergy App (SYQR)
|
-
|
-
|
-
|
-
|
-
|
-
|
-
|
-
|
-
|
Synergy A
|
Static/DHCP
|
Y
|
Y
|
|
|
Webservice
URL
|
3939
|
|
3939
|
Synergy Face 910 WS 1
|
Static/DHCP
|
Y
|
Y
|
|
|
Y
|
3636
|
|
3636
|
Synergy Face 910 WS 2
|
Static/DHCP
|
Y
|
Y
|
|
|
Webservice
URL
|
3636
|
|
3636
|
Synergy Home
|
Static/DHCP
|
Y
|
Y
|
|
|
Webservice
URL
|
|
Team
Viewer 10 Access
|
|
SYxxx
|
Static
|
Y
|
Y
|
Port
no depends on no of devices
|
Y (If Hosted)
|
Y
|
3734
|
All
individual ports depending on no of devices
|
3734
|
Thermal Kiosks
|
Static
|
Y
|
Y
|
8080
(Its fixed)
|
Y (If Hosted)
|
-
|
-
|
8080
(* Router with NAT/PAT is required for multiple devices)
|
8080
|
ANPR Camera
|
Static
|
Y
|
Y
|
|
|
Webservice
URL
|
|
|
|
Ethernet Relay
|
Static
|
Y
|
Y
|
|
|
Webservice
URL
|
|
|
|
Related Articles
Synergy Workforce API Document v1.9.2
1. Technical Overview This document is a user guide for the Synergy Workforce API Service. The service is based on REST API and returns the data in JSON format. The service provides methods for employees’ management (create and ...
IR (Hand Punch) Setup in Synergy Workforce
Go to Menu - System Setup - Devices Click on the icon to add device and fill in the respective parameters as required. General Tab Type = General Utilization = Select either Time and Attendance or Access Control or both Time and Attendance + ...
Synergy Workforce / Timelog Web always pays the expected hours no more no less.
When expected hours are paid with no OT or shortfall check if the employee's record in personnel has the tick in "Not Expected to Swipe" Not expected to swipe not only removes absence exceptions it also triggers the fixed payment of expected hours ...
Synergy Workforce - Maintenance Screen - Sync Guide
Menu - Maintenance - Synergy Face Devices screen allows: By Devices: Sync Work Codes Sync OFFLINE data Sync New Templates Sync All Templates Sync Firmware By Employees: Sync Templates and OFFLINE data of selected employees to all Synergy A Devices
Synergy Workforce - Employee Face Template Management Guide
Menu - Maintenance - Synergy Face Templates screen allows: Displays who are enrolled and who are not enrolled Enrolled Date Allows deleting the template from Database Allows changing the Face Employee authorisation mode Allows allocating Face device ...