Synergy Workforce Prerequisites document - Local Installation

Synergy Workforce Prerequisites document - Local Installation

1. Recommended Specification

  1. Windows Server 2019 or Higher
  2. Virtual Servers Supported
  3. MS Edge or Chrome browser

  4. MS SQL Server 2019 or Higher with Management Studio installed. Customer must provide the following setup
    1. Mix Mode Authentication Mode 
    2. SA or equivalent username/password
    3. IIS 11 or Higher installed 
  5. .NET Framework 4.8 or higher
  6. Intel Quad Core processor or Higher
  7. 8 GB RAM (Bare Minimum ideally 16 GB)
  8. Recommended HDD Topology on same machine system efficiency
    1. C:\ = 100 GB - Windows Operating System + SQL Server Installation Files 
    2. F:\ = 100 GB -  Synergy Workforce Files (IIS)
    3. S:\ = 100 GB – This drive will be reserved for SQL Database only.
    4. L:\ = 100 GB – SQL Logs only.
Please make sure that the requirements for hosting the website outside your network domain are enough!!

More information can be found at https://en.wikipedia.org/wiki/Web_hosting_service

2. Clocking Devices/Hardware setup requirements

      Depending on the hardware purchased, customer will need to allow traffic both inbound/outbound

      Below diagram gives general idea what needs to be allowed on customer Fire wall

Device Name
 IP Address
 Gateway Address      
 Subnet Mask
 Unique Device Port no
 Port Forwarding Required?
 Remote Server Address
 Server Port No
 Client Firewall Traffic Inbound Port
 Client Firewall Traffic Outbound Port
Adam Fire Link
 Static
  Y
 Y
 1025
 -
 Y
 5168 UDP
 1025
 5168
IR (Hand Punch)
 Static
 Y
 Y
 3001 (Its fixed)
 Y (If Hosted)
 -
 -
 3001 (* Router with NAT/PAT is required for multiple devices)
 3001
Suprema BioStar 2 
 Static/DHCP
 Y
 Y
 51211
 -
 Y
 51212
 51211
 51212
SY400 OFFLINE Mode
 Static
 Y
 Y
 Port no depends on no of devices
 Y (If Hosted)
  
  
 All individual ports depending on no of devices
  
SY400 ONLINE Mode
 Static
 Y
 Y
 Port no depends on no of devices
 Y (If Hosted)
 Y
 3736
 All individual ports depending on no of devices
 3736
Synergy App (SYQR)
 -
 -
 -
 -
 -
 -
 -
 -
 -
Synergy A
 Static/DHCP
 Y
 Y
  
  
 Webservice URL
 3939
  
 3939
Synergy Face 910 WS 1
 Static/DHCP
 Y
 Y
  
  
 Y
 3636
  
 3636
Synergy Face 910 WS 2
 Static/DHCP
 Y
 Y
  
  
 Webservice URL
 3636
  
 3636
Synergy Home 
 Static/DHCP
 Y
 Y
  
  
 Webservice URL
  
 Team Viewer 10 Access
  
SYxxx
 Static
 Y
 Y
 Port no depends on no of devices
 Y (If Hosted)
 Y
 3734
 All individual ports depending on no of devices
 3734
Thermal Kiosks
 Static
 Y
 Y
 8080 (Its fixed)
 Y (If Hosted)
 -
 -
 8080 (* Router with NAT/PAT is required for multiple devices)
 8080
ANPR Camera
 Static
 Y
 Y
  
  
 Webservice URL
  
  
  
Ethernet Relay
 Static
 Y
 Y
  
  
 Webservice URL