Help Center
Synel UK
Knowledge Base ArticlesSynergy Workforce
Product ArticlesSynergy Workforce - Horio Web (FR)
Synergy Workforce - Horio Web (FR)
Recent Articles
Synergy 10 Data Capture Terminal - Error Messages Solutions
If you are using the Synergy 10 device and you come across an error message, there may be solutions to it that you can apply before contacting support. Please look at the guide below. Problem Caused by Solution The terminal reboots itself without any ...Synergy 5 Data Capture Terminal - Error Messages Solutions
If you are using the Synergy 5 device and you come across an error message, there may be solutions to it that you can apply before contacting support. Please look at the guide below. Problem Caused by Solution The terminal reboots itself without any ...SY910 Facial Recognition Device - Error Messages Solutions
If you are using the SY910 device and you come across an error message, there may be solutions to it that you can apply before contacting support. Please look at the guide below. 'TLW' stands for TimeLogWeb, which is the middleware software that ...Synergy A - Error Messages Solutions
If you are using the Synergy A device and you come across an error message, there may be solutions to it that you can apply before contacting support. Please look at the guide below. Fingerprint Unit busy: Problem- The device is performing a sync to ...SY910- Network Settings
Here is the guide for standard configuration of SY910 devices is DHCP, which removes the need for a static IP address. This section explains how to configure the device on DHCP and Static IP. Follow the instructions below. Enabling DHCP on SY910 ...
Popular Articles
Synergy Workforce Prerequisites document - Local Installation
1. Recommended Specification Windows Server 2019 or Higher Virtual Servers Supported MS SQL Server 2019 or Higher with Management Studio installed. Customer must provide the following setup Mix Mode Authentication Mode SA or equivalent ...Daily Templates - Rounding rules
Daily Templates – Rounding rules About The document outlines how rounding rules affect hours calculation. In short, hours can be rounded upwards or downwards for swipes based on rules defined per daily template. Glossary SWF – Synergy Work Force ...Time Costing Module (Activities) Overview
Synel’s Time Costing and activity tracking solution gives you total control of your businesses return on investment by allowing you to calculate your workforce’s costs and the time invested in each activity. Synel’s Time Costing and activity tracking ...Documents Module Overview
Synergy Documents allows storing of files on the cloud. It helps you keep records safe and easy to access from anywhere on any device that has Internet access, free up office space and save valuable time on administration. Data can also be found ...Access Control Dashboard
The Access Control Dashboard gives you an "At A Glance" summary of what's happening in the system regarding Access Control. This includes the Total number of people on the system, their presence or absence status and Locations during Muster. ...